Cultural Disruptor, LLC ("Company," "we," "us," or "our") operates the website located at culturaldisruptor.com and all related subdomains, pages, and services (collectively, the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, use our services, purchase our programs, communicate with us via SMS or email, or otherwise interact with us.

By using this Site or providing your information to us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use this Site.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Complete a contact form, booking form, or intake questionnaire
• Purchase a program or service (Propel Briefing, Propel Core, Propel Prime)
• Subscribe to our email list or text message communications
• Communicate with us via email, phone, or SMS
• Participate in calls, assessments, or program sessions

This information may include: full name, email address, phone number, business name, title, billing address, payment information (processed by Stripe — see Section 5), and any other information you choose to provide.

1.2 Information Collected Automatically

When you visit our Site, we automatically collect certain technical information including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent, and navigation paths
• Referring URLs and exit pages
• Device identifiers and screen resolution
• Cookie and tracking pixel data (see Section 6)

1.3 Information from Third Parties

We may receive information about you from third-party platforms including GoHighLevel (our CRM and marketing platform), Stripe (payment processing), Google Analytics, Facebook/Meta Pixel, and any advertising platforms we use to run campaigns. This information is used to improve our services and marketing.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and improve our programs and services
• To process payments and manage billing through Stripe
• To send transactional communications including booking confirmations, receipts, and program materials
• To send marketing communications via email and SMS (with your consent — see Section 4)
• To respond to inquiries, support requests, and feedback
• To conduct assessments and deliver program content including Propel IQ™ materials
• To personalize your experience and tailor our communications to your needs
• To analyze Site usage and improve our content, design, and user experience
• To comply with legal obligations and enforce our Terms of Service
• To detect and prevent fraud, abuse, and security incidents

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with trusted third-party vendors who help us operate our business, including:

• GoHighLevel — CRM, landing pages, email, and SMS platform
• Stripe, Inc. — payment processing (Stripe's Privacy Policy governs their handling of your payment data)
• Google — analytics, advertising, and workspace tools
• Meta (Facebook/Instagram) — advertising and pixel tracking
• Zoom or similar — video call delivery of program sessions
• Email delivery providers

These providers are contractually required to protect your information and use it only for the services they provide to us.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.3 Business Transfers

If Cultural Disruptor is acquired, merged, or its assets are transferred, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a materially different privacy policy.

3.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

4. SMS Text Message Communications (A2P Compliance)

4.1 Consent to Receive Text Messages

By providing your mobile phone number and submitting a form on our Site, booking a call, or opting in through any other mechanism, you expressly consent to receive text messages from Cultural Disruptor at the phone number you provided. These messages may include:

• Appointment reminders and booking confirmations
• Program updates and session notifications
• Follow-up messages related to your inquiry or program
• Promotional messages about our services and offers (only with explicit marketing consent)

Consent is not a condition of purchase. You may opt out at any time (see Section 4.4).

4.2 Message Frequency

Message frequency varies based on your engagement with our programs and services. You may receive up to 4–8 messages per month for transactional communications. Promotional message frequency will be disclosed at the point of opt-in.

4.3 Message and Data Rates

Message and data rates may apply. Contact your mobile carrier for details about your plan.

4.4 How to Opt Out

You may opt out of SMS communications at any time by:

• Replying STOP to any text message you receive from us
• Replying QUIT, CANCEL, END, or UNSUBSCRIBE (all are accepted)
• Contacting us directly at the email address in Section 11

After opting out, you will receive one final confirmation message. You will not receive further SMS messages unless you re-opt in. Note: opting out of marketing SMS does not opt you out of transactional messages related to an active program or purchase.

4.5 Help

Reply HELP to any text message to receive assistance. You may also contact us directly (see Section 11).

4.6 Supported Carriers

SMS messages are supported by all major U.S. mobile carriers including AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, Cricket, Metro by T-Mobile, U.S. Cellular, and others. Carrier support is not guaranteed for all carriers or devices.

4.7 No Mobile Information Sharing

We do not share your mobile phone number or SMS consent data with third parties for marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Payment Processing — Stripe

All payment transactions on our Site are processed by Stripe, Inc. We do not collect, store, or process your credit card, debit card, or other payment card information directly. When you make a purchase:

• Your payment information is entered directly into Stripe's secure payment interface
• Stripe processes your payment in accordance with PCI-DSS standards
• We receive only a transaction confirmation and limited non-sensitive information (e.g., last four digits of card, card type, billing country)
• Stripe's Privacy Policy governs their collection and use of your payment data — available at stripe.com/privacy

By making a purchase on our Site, you also agree to Stripe's Terms of Service and Privacy Policy.

6. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to operate our Site and improve your experience.

6.1 Types of Cookies We Use

• Essential cookies — required for the Site to function (session management, form functionality)
• Analytics cookies — Google Analytics to understand Site usage and performance
• Marketing/advertising cookies — Meta Pixel, Google Ads to track ad performance and retarget visitors
• Functional cookies — remembering your preferences and settings

6.2 Managing Cookies

You can control cookies through your browser settings. Disabling cookies may affect Site functionality. For Google Analytics opt-out, visit tools.google.com/dlpage/gaoptout. For interest-based advertising opt-out, visit optout.aboutads.info or optout.networkadvertising.org.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typical retention periods:

• Customer and transaction records — 7 years (tax and financial compliance)
• Email and SMS communication records — 3 years
• Program participation records — duration of program plus 3 years
• Website analytics data — 26 months (Google Analytics default)
• Inactive contact records — 2 years from last interaction

You may request deletion of your personal information at any time (see Section 9).

8. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include SSL/TLS encryption for data in transit, access controls limiting who can access personal data, and use of reputable third-party platforms with their own security certifications.

No method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. In the event of a data breach that affects your rights and freedoms, we will notify you and applicable authorities as required by law.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

9.1 All Users

• Right to access — request a copy of the personal information we hold about you
• Right to correction — request correction of inaccurate or incomplete information
• Right to deletion — request deletion of your personal information (subject to legal retention requirements)
• Right to opt out — opt out of marketing emails and SMS at any time
• Right to data portability — request your data in a portable format

9.2 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) including the right to know what personal information is collected and how it is used, the right to opt out of the sale of personal information (we do not sell personal information), the right to non-discrimination for exercising your privacy rights, and the right to request deletion of your personal information.

To exercise your California privacy rights, contact us using the information in Section 11. We will respond within 45 days.

9.3 European Users (GDPR)

If you are located in the European Economic Area, United Kingdom, or Switzerland, we process your personal information based on the following legal grounds: your consent, performance of a contract, compliance with a legal obligation, or our legitimate interests. You have the right to lodge a complaint with your local supervisory authority. To exercise your GDPR rights, contact us using the information in Section 11.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child under 18, please contact us immediately.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to all privacy-related requests within 30 days.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the Effective Date at the top of this page and, where required by law, notify you by email or prominent notice on our Site.

Your continued use of our Site after the updated Privacy Policy is posted constitutes your acceptance of the updated terms.

13. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information. This Privacy Policy applies only to information collected by our Site and services.